We are seeking an experienced Account Manager to join our team. The Account Manager will be responsible for developing and maintaining relationships with existing customers and developing new accounts. The successful candidate will be able to identify new opportunities and pursue them to successful completion.
The Account Manager will be responsible for working closely with customers to understand their needs and goals, and helping them to maximize their use of our products and services. This role requires someone with excellent communication and interpersonal skills, a thorough understanding of the customer's needs and objectives, and the ability to develop strong relationships with customers.
Responsibilities:
• Develop and maintain relationships with existing customers.
• Identify and pursue new business opportunities.
• Develop and implement strategies to meet customer objectives.
• Monitor customer activities and provide feedback.
• Respond to customer inquiries and resolve any issues.
• Create and deliver presentations to customers.
• Develop and implement marketing strategies.
• Monitor and analyze customer data and market trends.
• Maintain up-to-date records of customer information.
Qualifications:
• Bachelor's degree in business or related field.
• 3+ years of experience in customer service and account management.
• Excellent communication, interpersonal, and presentation skills.
• Ability to develop and maintain relationships with customers.
• Strong problem-solving abilities.
• Knowledge of marketing principles and strategies.
• Proficiency in Microsoft Office applications.
At ACME, we believe in fostering a dynamic and inclusive work environment where passionate individuals can thrive and contribute to innovative solutions. As a leading company, we are dedicated to pushing boundaries, embracing creativity, and achieving excellence in everything we do.